Media. Knowledge base

Product update autumn 2019

Written by Bogdan Ostapchuk
Updated over a week ago

Metrics Glossary

Written by Bogdan Ostapchuk
Updated over a week ago

Types of user accounts

Global and Author (limited) access

Written by Bogdan Ostapchuk
Updated over a week ago

I forgot my login and/or password, what do I do now?

How to restore or change password

Written by Bogdan Ostapchuk
Updated over a week ago

How do I give access to my teammate?

Creating a new account for your colleague

Written by Bogdan Ostapchuk
Updated over a week ago

How to add a new Administrator?

Creating or removing administrators account

Written by Bogdan Ostapchuk
Updated over a week ago

How to share a report?

Granting access only to a certain article's report

Written by Bogdan Ostapchuk
Updated over a week ago

Types of newsletter

​Daily, weekly, monthly digests

Written by Bogdan Ostapchuk
Updated over a week ago

How to subscribe or unsubscribe from emails?

Managing your digests list

Written by Bogdan Ostapchuk
Updated over a week ago

I did not receive my digest

I can't find the digest in the inbox

Written by Bogdan Ostapchuk
Updated over a week ago

Widget on the Main Page

How to launch and use the overlay widget

Written by Bogdan Ostapchuk
Updated yesterday

Widget for Articles

Widget shows basic information directly on the website

Written by Bogdan Ostapchuk
Updated yesterday

The overlay is not loading

How to run the widget for the website?

Written by Bogdan Ostapchuk
Updated over a week ago

Overlay does not show clicks on some links

Widget marker doesn't appear on the link

Written by Bogdan Ostapchuk
Updated over a week ago

How to filter articles by its author?

Isolating a single reporter's traffic for the month

Written by Bogdan Ostapchuk
Updated over a week ago

I can't find author's name in the list

Written by Bogdan Ostapchuk
Updated over a week ago

I can't find an article on the dashboard

Written by Bogdan Ostapchuk
Updated over a week ago

Same author appears twice, why?

Duplicated authors in the report

Written by Bogdan Ostapchuk
Updated over a week ago

How to export data?

Downloading reports in csv, xls or google docs format

Written by Bogdan Ostapchuk
Updated over a week ago

Understand the scrolling map

How the readability funnel works

Written by Bogdan Ostapchuk
Updated over a week ago

Number of articles is incorrect

Written by Bogdan Ostapchuk
Updated over a week ago

Insane traffic peak. Where from?

Written by Bogdan Ostapchuk
Updated over a week ago

What is direct traffic?

Written by Alex Tkachenko
Updated over a week ago

A/B Headline testing

Learn how to use the possibility to test multiple headlines directly from your homepage

Written by Bogdan Ostapchuk
Updated over a week ago

Paywall

Monetisation

Written by Bogdan Ostapchuk
Updated over a week ago

CTR report

How to use IO Pages CTR report

Written by Alex Tkachenko
Updated over a week ago

Video report

How to use video report available in IO

Written by Alex Tkachenko
Updated over a week ago

Facebook pages report

Setting up and description of metrics

Written by Bogdan Ostapchuk
Updated over a week ago

DoubleClick Per-article Revenue

Written by Bogdan Ostapchuk
Updated over a week ago

FAQ about Facebook pages report

Written by Bogdan Ostapchuk
Updated over a week ago

Subscriptions Analytics Integration

Setup guide

Written by Bogdan Ostapchuk
Updated over a week ago

What is the difference between Basic and Pro dashboards?

Why multi filtration doesn't work?

Written by Bogdan Ostapchuk
Updated over a week ago

My dev team made changes to the code, how can we check if everything is fine?

Written by Bogdan Ostapchuk
Updated over a week ago

I want to add a new site to IO.

Written by Bogdan Ostapchuk
Updated over a week ago

Who is our contact person?

I would like to have a look at your new features and also discuss the cost for these services.

Written by Bogdan Ostapchuk
Updated over a week ago

IO data differs from GA data

A difference in pageviews, unique visitors and the average time on page

Written by Bogdan Ostapchuk
Updated over a week ago

I can not run headline tests, how can I access this feature?

Requesting access to headline testing

Written by Bogdan Ostapchuk
Updated over a week ago