First of all go to start page

  1. Login:
    Your login is almost always your corporate email, less often it’s your personal email. Try to remember which one did you use in IO.

  2. Password:
    To restore your password follow Forgot password link and put your email there. All the instructions will be sent to you within a minute. Use a link in the email to create a new password.

If you did not receive an email please check your Spam folder, sometimes they end up there.

In case you got a message that this email is not registered in IO:

  1. Make sure this is the email you used in IO before.

  2. Make sure there are no typos in spelling.

  3. If you’re 100% sure in 1 and 2 - then it looks like someone deleted you from IO. To restore your account please contact your dashboard admin. If you do not know who is your admin please contact

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