We use a special parameter in the markup on your website to track the author's name:
If the author's name is duplicated on the dashboard, your programmers need to make sure the website is using a single spelling on all pages, including the mobile version and AMP.
Some examples of different spelling:
Brad Pit
Brad Pitt
Brad Pitt.
B. Pitt
brad pitt
If any questions left, please contact us via chat or email :)